This policy explains what personal data we collect when you use the Woof Learn app and the wooflearn.com website, why, who we share it with, how long we keep it and what your rights are.
Who we are
The data controller is TEN FORTY-FIVE STUDIO LLC, a limited liability company registered in Wyoming (United States), 1021 E Lincolnway, Unit #1984, Cheyenne, WY 82001, United States.
For any question about your data: support@wooflearn.com.
The data we collect
What you give us
- Your account: email address, name and profile picture if you sign in with Apple or Google, language, time zone.
- Your dog: name, breed, sex, date of birth, photo if you add one, and your answers to the starting questionnaire (what gets in the way, your goals, your pace). If you don’t have a dog yet: your adoption project.
- Tracking: the lessons and sessions done, the health log (vet visits, vaccines, care) you fill in.
- Your conversations: the messages, photos and videos you send to the AI coach or to our trainers.
- Your feedback: what you send us from the app.
What is collected when you use the app
- Technical data: device model, operating system, app version, notification identifier.
- Usage measurement: screens viewed and actions taken in the app, to understand what works and improve it. On iPhone, advertising measurement only happens if you allow it.
- Subscription: status and history of your purchases, sent by the App Store or Google Play. We never see your payment details.
We do not collect your location.
Why we use it
| Purpose | Legal basis |
|---|---|
| Create your account, write your dog’s plan, run the app | Performance of the contract |
| Answer your questions through the AI coach and our trainers | Performance of the contract |
| Manage your subscription and your jetons | Performance of the contract |
| Send the reminders and notifications you turned on | Your consent, changeable in the app |
| Send the newsletter | Your consent, which you can withdraw at any time |
| Measure how the app is used and improve it | Our legitimate interest |
| Measure how well our ads work | Your consent |
| Meet our legal obligations (accounting, requests from authorities) | Legal obligation |
The AI coach
Your messages to the coach, with your dog’s profile and plan, are sent to artificial intelligence providers to generate the answer. These providers act on our behalf and do not use your data to train their models. Do not send the coach sensitive information that is not about your dog.
The coach’s answers are training advice: they do not replace the opinion of a vet.
Who we share it with
We never sell your data. We only share it with the providers that help us run the service:
| Provider | Role | Location |
|---|---|---|
| Server hosted in Frankfurt, Cloudflare R2 | Hosting of the database and files | European Union (Germany, R2 Europe region) |
| Google (Firebase, Google Analytics) | Notifications, usage measurement, Google sign-in | European Union and United States |
| Google (Vertex AI), Groq, Fireworks AI | AI coach | United States |
| RevenueCat | Subscription management | United States |
| Apple, Google Play | Sign-in, payments | Depends on the store |
| Meta | Ad measurement | United States |
| Amazon Web Services (SES) | Sending emails | European Union (Paris) |
When data leaves the European Union, the transfer relies on an adequacy decision (Data Privacy Framework) or on the European Commission’s standard contractual clauses.
How long we keep it
- Your account and your dog’s data: as long as your account exists. They are deleted when you delete your account.
- Photos and videos you sent: deleted with your account, within a few hours.
- Subscription data: kept as long as our accounting obligations require.
- Backups: erased as they rotate, within 30 days.
Your rights
You can at any time access your data, correct it, delete it, ask for a copy, object to its use or restrict it. Write to support@wooflearn.com from your account’s email address. We answer within one month.
You can delete your account yourself from the app: see How to delete my account.
If you believe your rights are not respected, you can lodge a complaint with the CNIL (cnil.fr) or with your local data protection authority.
The wooflearn.com website
The website uses Google Analytics to count visits and understand which pages are read, and Google signals to measure our ads and show them to people who might like the app, only if you accept it in the banner shown on your first visit (“Choose” lets you accept one without the other). Without your consent, no cookie is set. Your choice is kept for 6 months; you can change it at any time with the “Cookie settings” link at the bottom of every page. The website is hosted by Cloudflare.
Minors
Woof Learn is meant for people aged 15 and over. Below that age, a parent’s consent is required.
Changes
We may change this policy. The date at the top shows the latest version; for an important change, we let you know in the app.